Blog

Arrow Lock Introduces New ED910 Panic Device

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Arrow lock is pleased to announce an expansion of the Professional Replacement product series with the new ED910 Series Panic Device.  The ED910 is fully designed and manufactured by ASSA ABLOY and is available for ordering November 14, 2014 with shipments starting mid-December 2014. Features/Benefits of the Arrow ED910 Include: Feature         

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Arrow Pricing Adjustment Effective January 1, 2015

Arrow Lock will have an adjustment to pricing effective January 1, 2015. Communication of the price changes will be made according to the following schedule: November 3, 2014:  An official emai notification will be made to MSC’s, Top Wholesalers and International direct customers. November 15, 2014:  Direct customers will receive the official notification letter along

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Arrow Revolution Mounts Now Available Online

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Arrow Revolution V1 and V2/V3 Series display mounts are now available to order directly online at Arrowlock.com.  Click on the Literature tab to see all Arrow literature and displays.  New users will need to register to order. Please note:   Max qty per order is 1 of each mount and orders are subject to approval. Mounts

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Extended Call Wait and Processing Times Due to Enterprise Resource Planning (ERP) Transition to JDE System

As previously announced, Medeco is currently undergoing an Enterprise Resource Planning (ERP) transition to the JDE System.  Due to this significant changeover, call wait times and processing times may be extended until we complete converting to our new system. We realize your time is important.  To help you avoid extended hold times, please remember to

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Announcing New Drive-in Bolt For DB Series Deadbolts

Arrow Lock announces the addition of a Drive-in Bolt Component for their DB Series Deadbolts. DB Series Deadbolts are BHMA Grade 2 Certified.  The new component is available to order now through the Arrow Express Shipment Program and comes in 03 and 32D finishes. The complete Arrow Express catalog is attached in the header above. Part Numbers: X-157D.03 X-157D.32D Price is $6.09  If

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More SFIC Keyways and Finishes Available in Arrow Express

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Looking for SFIC? Arrow Express has inventory! Arrow Lock announces the addition of even more keyway and finish options for SFIC in the Arrow Express Shipment Program. More SKU’s and inventory are being added daily.   Items sold through the Express program ship within 7 days of receipt of order and must be ordered using the unique Arrow Express Part Number.   

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Register Your Email Address with Medeco and Arrow

Want to receive updates and information on question orders by email?  Medeco and Arrow now make it easy to Register and Update Email Addresses for both accounts. Use the form here and attached in the header above to register email addresses and contact names for both Medeco and Arrow.  Once the information is complete, hit the “Submit” button to email the form to Customer Care via

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New Master Key Bitting List Request Form

To provide better service to our customers, Medeco and Arrow Master Key Department has created a new dynamic PDF form for the request of master key system bittings.  This includes requests for pinning charts, key lists, matrices, as well as full systems.   The form here, allows the user to complete and send the requests for bitting information conveniently online. Once the information

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New K-12 Security Solutions Flyers

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Now more than ever, K-12 School administrators and facility managers are looking for answers and guidance in planning a comprehensive physical security and key control strategy.   Medeco and Arrow have each developed 2 page flyers titled “K-12 Application Guidelines: Education Security Solutions”.  The flyers explain basic key control and classroom security guidelines, and provide information on Medeco and Arrow product solutions respectively to meet

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Improving Communication with the New COMET Automatic Notifications

Medeco and Arrow Customer Care are pleased to announce a new automatic feature to provide faster expedite updates from the COMET order management tool on crcDash! Prior to this new feature, expedite updates were routed to your territory Customer Care Specialist for them to manually send a status update on your request.  With this new

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