14 Series Grade 2 Deadbolt Promotion: FREE BiLevel Pin Kit!

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Medeco is excited to announce a special offer to promote the 14 Series Grade 2 deadbolts: Buy 15 each of the 14 Series Grade 2 BiLevel Deadbolts between May 1 and June 30, 2013 and receive a BiLevel Pin Kit FREE! The kit is a $605 retail value and includes everything needed to start pinning

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New Courses Available on PHD Site for Medeco-Arrow University

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We have New Courses on our PHD site for Medeco-Arrow University! Courses are being updated all the time, with new courses also being added. Here are a few you may not have seen: Arrow Classroom Intruder Video Medeco Cam Lock Functionality/Pinning Medeco XT Web Manager including videos Medeco eCylinder Solutions/Options If you don’t already have

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Logic Master Key Systems Get New Numbering Scheme

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The Medeco eCylinder Team announces that continued progress towards process flow improvements for Medeco’s CLIQ products, Medeco Logic and Medeco3 Logic, has brought about a recent change in how Medeco creates new electronic Master Key System numbers. Historically listed and referred to as “CL” numbers, Medeco Logic electronic systems will now start with “US”. Any

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Announcing New Customer Care Territory Alignment

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In order to improve customer interaction and balance territory alignment within the Customer Care Department, phone, fax & email coverage has changed to the following effective immediately: • Tanya Rippe o Maine, New Hampshire, Vermont, Rhode Island, Massachusetts, Connecticut, Pennsylvania, Delaware, West Virginia • Serilla Barnett o New York, New Jersey • Kris Black o

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Site Survey App Now Available on the iOs Platform

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Medeco is proud to announce the iOs launch of the popular Site Survey Wizard. The Site Survey Wizard allows users to build, maintain, and export Premise Survey information for Master Key System design. Why Use the Site Survey App? Speed up the Site Survey Process Most door surveys are done the old fashion way: pen

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Medeco Product Catalog PDF Updates

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Medeco has updated the 2013 Product Catalog PDF file on the website and on Dropbox. You can download the full catalog without pricing on the Medeco.com homepage, or as individual catalog sections under each product page. The Priced & Non-Priced versions can be downloaded at the following Dropbox Locations: • Priced Version: • Non-Priced Version

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Arrow Announces Medeco High Security Retrofit Cylinder for Revolution V3

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Arrow is pleased to announce the availability of a Medeco High Security retrofit cylinder for their Revolution V3 Touchscreen Leverlock. Security Professionals can offer their customers the greatest in touchscreen lock technology along with the proven protection of a Medeco High Security Cylinder! Orders for the V3 retrofit cylinder can be placed through orders@medeco.com or

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Combo Credit for Logic, Medeco3 Logic Keys Continued

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The Medeco eCylinder Team is happy to announce the continuation of the eCylinder Key and Cylinder Combo Credit. For eCylinder orders placed in 2013, a credit of $50 list for each Medeco Logic or Medeco3 Logic key will be issued where a corresponding amount of Medeco Logic or Medeco3 Logic eCylinders is ordered. Please note

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Master Key Consultative Services Requests

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In order to better track and manage Master Key requests, Medeco and Arrow are pleased to announce the launch of the Master Key Consultative Services Request. The request process should be used whenever there is a Keying Meeting required either before an order or during an end user visit, or whenever a consultation is predicted

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Medeco Smart Security Solutions featured in January Locksmith Ledger International

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Medeco’s Smart Security Solutions suite of products was the subject of an article in the January 2013 Locksmith Ledger International magazine. The article, titled “Smart Security Solutions from Medeco“, highlights Medeco3 Bilevel, Medeco3 High Security and Medeco3 Logic as a multi-layered solution to the varied security needs typically encountered within a single facility. The Smart Security Solutions products offer 3 levels

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Medeco & Arrow Customer Service Renamed!

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Same excellent service, same stellar staff; just with new names! To better represent the all-encompassing nature of Arrow and Medeco’s customer service efforts, the department has been renamed the Customer Care Department and staff titles changed to Customer Care Specialists. The number one goal of our Customer Care Department has always and will always be to

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2013 United States and Canada Trade Show Schedules

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The 2013 Trade Show Schedules for Medeco and Arrow US and Canada have now been posted to the Medeco Website. Medeco and Arrow participate in a variety of tradeshows in North America ranging from Regional Locksmith Shows to National Security Integrator events.  Encourage your customers to look for Medeco and Arrow at these events this

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Medeco M100 Aperio eCylinder in Security Sales & Integration Web Alert

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The Medeco M100 eCylinder Aperio mortise cylinder continues to receive press attention. The M100 appeared recently on the Security Sales & Integration Magazine’s online “Security Equipment E-lert” as one of the top 8 products of the month. Viewers can click on a link within the article to request more information and to access the Medeco Website. The entire web alert can be accessed

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2013 Medeco Product Catalog Print Version Now Available

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Hardcopies of the 2013 Medeco Product are now available for order.  Copies were mailed to TM’s and our customer base directly from the printer.  Additional copies can be ordered through the standard Medeco order process, using part number LT-922119. As announced in a previous bulletin, there are a number of ways customers can access the catalog. (Note: only the un-priced versions

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Learn Access Control Basics

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As Medeco continues to advance products like the M100 Aperio eCylinder into the Electronic Access Control arena, it is important to understand the basic concepts of access control and how Aperio fits into this world. There is now a folder on Dropbox that will be used for storing educational material related to Aperio and the EAC industry. Please click on the link

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Arrow Announces the Release of the Revolution V3 Touchscreen Lever Lock

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Arrow Lock is proud to announce the release of the latest addition to the Revolution line of stand-alone electronic locking solutions, the Revolution V3 Touchscreen Lever! Features of the Revolution V3 Lever Lock include: Grade 2 Electronic Lever Available in US3, US15 and US10BP Finishes Utilizes 4-8 Digit Pin Codes 25 Unique Users BHMA Grade 2 Certified 1

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2013 Medeco Product Catalog Available Online

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We are proud to announce the availability of the 2013 Medeco US Product Catalog and price book in electronic format.  Hard copies of the 2013 Medeco Product Catalog and Price Book are currently at the printers and will be will be mailed to our customer base directly from the printer.  As in previous years, additional

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Medeco M100 Aperio eCylinder on Locksmith Ledger International Website

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The launch of the Medeco M100 Aperio Technology eCylinder has been highlighted on the Locksmith Ledger International website. Aperio technology allows users to integrate wireless locking solutions into their existing traditional EAC system, and the Medeco M100 Mortise eCylinder is the only retrofit cylinder within the Aperio family of products.                  

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Medeco 2013 US List Price File Now Available

The Medeco 2013 US List Price File is now available on the Medeco Extranet.  The file is in excel format for ease of use and integration into customer purchasing and inventory systems. You can access the file by clicking on the link here: Medeco2013USPriceBookExtranet The pricing file will be mailed in disc form to all direct Medeco accounts

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Medeco Announces Addition of eCylinder Business Development Specialists

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The Medeco eCylinder team is pleased to announce the addition of two new eCylinder Business Development Specialists: As the East Region eCylinder Business Development Specialist, Andy Hummel will work in lock-step with the sales teams in both the Northeast and Southeast. Andy is based in Raleigh, NC and can be reached at phone: 919-740-3433, and email: ahummel@medeco.com.    

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Medeco Sales Team Organizational Changes

Medeco and Arrow announce the following Sales Team organizational changes: Kevin Welsh has resigned his position of Central Regional Sales Director effective Friday, January 4, 2013. Kevin is thanked for his service and wished the best of luck in his future endeavors. Customers in the Central region should continue to contact their Territory managers with any

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New Medeco Endorsed Logo

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In order to present a cleaner, more modern look and emphasize the Medeco brand identity, the Medeco/ASSA ABLOY endorsed logo has recently been refined to read Medeco only, without “High Security Locks”.  This will be a running change as the new more modern logo is integrated into product markings, packaging and sales collateral. Recognized and trusted worldwide, the

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Medeco and Arrow Customer Service Reorganization Announcement

Medeco and Arrow Customer Service is pleased to announce the following organizational changes that became effective December 31st: Serilla Barnett has happily volunteered to assume the role of Senior Customer Service Representative & JDE Implementation Specialist. Serilla’s primary focus will be on New York & New Jersey business & with the Medeco JDE integration initiative. She will also

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Medeco Price Increase Announcement Letter Mailed

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Medeco has announced a minimum necessary price increase averaging only 3% effective January 21, 2013.  A letter announcing the price increase and outlining exciting product and service opportunities available from Medeco in the coming year was mailed to all direct Medeco customers on December 14th.  A copy of the letter is attached above. If you have any questions about the price increase

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Medeco Product Nomenclature Changes

As a leading global brand, the name Medeco is recognized by security professionals worldwide. In order to leverage the strength of the Medeco brand, we are stream-lining our product names, which had previously been lead by the product technology name, to lead with the Medeco brand first, followed by the product family ID.  With this change, many of the previous product references such

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ASSA ABLOY Aperio Technology Wins Building Operating Management 2013 Top Products Award

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NEW HAVEN, Connecticut, December 14, 2012— ASSA ABLOY, the global leader in door opening solutions, is a proud recipient of the 2013 BOM Top Products Award for its Aperio™ wireless lock technology. Award winners were 100% reader selected, by building and facility executives who participated in a national survey. Aperio was chosen from amongst 560

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Medeco Remote Wall Programming Device Showcased in Security Management Magazine

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Medeco’s Remote Wall Programming Device for Logic and M3 Logic appears in the December issue of Security Management Magazine.  The magazine is published by ASIS International (American Society for Industrial Security), the preeminent organization for security management professionals worldwide. The Remote Wall Programming Device appears in the Product Showcase pages of the magazine. Readers can request more information on the Remote Wall PD and

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Medeco’s Employee I Believe Campaign Highlighted in Valley Business Front Magazine

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Medeco’s “I Believe…” employee ad campaign is garnering interest in the local business community.  The campaign, which utilizes employee statements on why they believe in Medeco, it’s products and it’s people, was highlighted in Valley Business Front Magazine’s December 2012 issue.

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Medeco Aperio M100 eCylinder Officially Released

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Medeco is pleased to announce the release of the Aperio M100HF eCylinder! The Medeco M100 unit is a wireless, retrofit mortise access control solution that uses Aperio technology to communicate directly to a new or existing Electronic Access Control system (EAC). It virtually eliminates the need to run cables to, and around, the door opening!

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New Consultative Service Request Form

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We are pleased to announce the Consultative Service Request Form as the newest addition to eService. As of November 29, 2012, all formal consultative service requests, including key systems phone conferences, must be submitted by logging onto Online Order Entry and completing the new Consultative Service Request Form.  If the situation calls for onsite consultation,

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Medeco Technical Support and Solutions App Now Available

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A free app is now available for smart phones (iPhone, iPad, and Android) providing technical support information and solutions presentations!  Simply search for Medeco in your App store.  The app includes short videos and focused information, providing help for those who sell and support Medeco products at their fingertips. Built with the input of dealers

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ASSA ABLOY Launches New Global Door Opening Solutions Video

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On November 28th ASSA ABLOY launched a new video that portrays the door opening solutions for its global Group offerings including: mechanical, electromechanical, sliding, revolving, industrial and more.  The video features these offerings in the end-user settings where they are most commonly found.   The objective of the film is to convey that ASSA ABLOY is

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Medeco Featured in November Issue of The National Locksmith

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  Medeco is featured in an article titled “Selling High Security” in the November issue of The National Locksmith Magazine. The basis of the article is the widespread availability through the media, especially the internet, of information and instruction on how to compromise or defeat standard lock cylinders.  These “lock picking” videos have shed light on the

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Smart Deadbolt Solutions Video Now Available at Medeco.com and YouTube

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Medeco is excited to present the Smart Deadbolt Solutions video, now available for viewing at www.medeco.com as well as on Medeco’s YouTube Channel. Smart Deadbolt Solutions means customers have control over the level of security they choose, ranging from patented key control to prevent unauthorized duplication, to pick and drill resistance, to protection against prying, kicking and other physical

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New Building Signage for Medeco and Arrow

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Due to recent road construction, the original signage had to be removed from the Medeco facility in Salem, VA.  Medeco has taken this opportunity to update the signage to reflect the great work done for both the Medeco and Arrow brands. Additional landscaping will be added around the new signage and obstructions will be removed to

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Medeco Embassy Locksets to be Discontinued

Effective December 31, 2012, Medeco will be discontinuing Embassy Locksets. After this date all product information will be removed from the Medeco catalog and website. The affected lockets are: 24 Series Knob style Grade 2 25 Series Knob style Grade 1 18 Series Lever style Grade 2 19 Series Lever style Grade 1 The last

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MSC WebOE iPad Giveaway

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To celebrate the new Order Export function and upgraded Top 100 templates on online order entry, Medeco and Arrow will be giving away a new iPad during the 2013 MSC Conference in Charlotte, NC. Between October 15, 2012 and January 25, 2013, for each order placed by our MSC’s online, one entry will be put

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WebOE Top 50 Templates Now Upgraded to Top 100

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We have increased our popular Top 50 templates on WebOE to include an even wider selection of products that can be ordered easily through the online order entry interface: Templates are now preloaded with the Top 100 of your most frequently purchased items! The Template function is located at the top of the online order entry

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John Kelly Named SFIC Program Manager for Medeco and Arrow

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Medeco and Arrow are pleased to announce that John Kelly has been named to the position of SFIC Program Manager. As part of an aggressive sales focus on the SFIC business, John will be concentrating on initiatives that will support sales through increasing brand awareness, developing end user support programs and educating customers on the superior quality of the Medeco and Arrow lines of Small Format Interchangeable Cores.

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Upgraded crcDash Launched

On September 17th, an upgraded version of the popular order management system, crcDash, was launched. Customers are still able to enjoy the complete overview of orders, invoices and expedite requests in addition to some exciting new additions to the interface.   The new crcDash was upgraded to include the following features: Easier to use interface

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Medeco Nexgen XT Stocking Program for Dealers and Distributors

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The Medeco eCylinder Team is very pleased to announce that authorized Distributors and Dealers are now able to enroll in the Nexgen XT Stocking Program. With the recently launched Codebook Generator website, Dealers and Distributors now have the ability to stock both XT keys and cylinders, along with support materials and accessories, without prior end

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Online Order Entry Order Export Upgrade

Medeco and Arrow are pleased to announce that WebOE users now have the ability to export orders from the WebOE interface into an easy to import CSV file! Many WebOE customers operate their own purchase order systems in addition to the WebOE system, making it necessary to enter the same data twice. The export upgrade

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Nexgen XT SFIC Videos

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Medeco has added two new technical videos on Nexgen XT SFIC to the Medeco website under the Videos tab. How to Retrofit a Mechanical SFIC with Nexgen XT SFIC How to Remove a Nexgen XT SFIC If you have any questions about these or other videos, please contact Brad Smith, Director of Marketing, at (540)

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Welcome New Medeco Security Centers

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Medeco and Arrow are excited to welcome 7 New Medeco Security Centers (MSC) into the program. The new MSC’s include, Al Scott Lock & Safe Ltd. located in Richmond, British Columbia, Canada Artery Lock Service, Inc. located in Medford, Massachusetts Capital Safe & Lock Service Ltd. located in Fredericton, New Brunswick, Canada Central Safe and

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John Sekreta Moves to Door Security Solutions in the Pacific Northwest

John Sekreta, Territory Manager, A44 Pacific Northwest, has moved from the Retrofit Security Solutions team to ASSA ABLOY Door Security Solutions Pacific Northwest (DSS), handling Alaska, Washington, Oregon and Western Idaho. Scott Olson is the Principal for the DSS sales team and John Sekreta will continue to represent Arrow and Medeco within the DSS organization.

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eCylinder Web Hosting Discount Change

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The Medeco eCylinder team is pleased to announce the adjustment of the discount policy regarding Medeco’s web hosted services that supports the Logic and XT product lines, as well as the self-hosting software for the Logic product line (Cliq Web Manager). The previous policy of a straight 40% net discount is no longer applicable and

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Online Ordering Keyblank Promotion: Buy 300, Get 50 Free

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Are you low on keyblanks and looking to replenish your stock? During the month of October, purchase 300 Medeco or Arrow keyblanks via WebOE and get 50 of the same keyblanks for free! This offer is only valid with online orders. The 50 free keyblanks must be the same as the 300 purchased to take

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Ben Sultze Named Arrow Manager of Business Development

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Arrow Lock is pleased to announce the addition of Ben Sultze to it’s team as new Manager of Business Development. Ben moves from the position of Territory Sales Manager for ASSA ABLOY Retrofit Security Solutions in the Chicago, IL area. In his new role, Ben will report directly to Tom Harris, Arrow General Manager, and

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Medeco Holographic Greeter at ASIS

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If you were at ASIS 2012 in Philadelphia, PA you probably couldn’t help but notice Holly, Medeco’s Holographic Greeter. The device projected a holographic talking image onto a life-sized cut-out. The image was so realistic, passersby couldn’t help but stop to hear information about the Medeco Aperio M100 eCylider. Holly also directed attendees to the

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Medeco-Arrow Online University and PHD

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      It’s a new world in training and Medeco and Arrow are striving to remain on the forefront of new technologies and strategies in training.  The Medeco-Arrow University has moved to a new updated location, with an exciting new program opportunity for dealers to obtain their ‘PHD‘ or Partners in High-security Development. Not only

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5% Off Medeco Online Pin Order

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Purchase Me deco pins via online order entry in the month of June and receive an additional 5% off! Medeco launched the Pre-built Online Pin Order Template in April, have you taken advantage of this time saving feature yet?  If not, now is the perfect time! To access your Medeco prebuilt pin template, log into your crcDash

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Medeco Announces June 2012 Contest

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Medeco is proud to announce a new June 2012 contest! The June 2012 contest is open to everyone in the United States and Canada. Go to the Medeco Twitter Page and follow Medeco Locks and you will be entered to win an iPod Shuffle. Twitter Follows made between June 1 and June 30, 2012 will

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Medeco Launches New Web Site

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Medeco is pleased to announce the launch of its newly designed web site.  The new web site may be viewed at www.medeco.com.  While the content of the web site remains consistent to the previous site, the enhanced design improves user navigation.  There is also a video section that allows visitors to interact with the site

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